Thank you for your patronage. We hope you were happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please read the instructions below for more information on our refund and return policy.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least three (3)  business days from the receipt of your item to process your return or exchange. We will notify you by email or phone when your return has been processed.

EXCEPTIONS

The following items cannot be returned or exchanged:
● Damaged Products

● Opened or Unsealed Products

For defective products, please contact us at the contact details below to arrange a refund or exchange.

RETURNS

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at contact@perfume-goddess.com to obtain a Return Merchandise Authorization (RMA) Number. Upon receiving an RMA Number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

PERFUME GODDESS LTD.
Attn: RETURNS
RMA # (PUT RMA NUMBER HERE)
Perfume Goddess on Google Maps
Accra, Greater Accra 00233
Ghana

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

Phone: +233(0)55-705-1266
Email: contact@perfume-goddess.com